We handle every aspect of
the recovery process.

Collateral Recovery

The IFA Group’s highly trained and nationally accredited team of professionals is committed to meeting all of your collateral recovery needs with the highest level of customer service.

We take client service seriously. That’s why you’ll receive a call from your dedicated account representative within 48 hours after we’ve received your assignment. After that, you’ll receive account updates once a week. We also provide all clients with online access to their accounts to view condition reports and status updates from anywhere, at any time.

Our services include:

  • 24 Hour Reposession
    • Professional, bonded repossessions done 24-hours a day to ensure optimal recovery rates and turnaround time to auction
  • Field Collections
    • Highly trained and professional field investigators delivering proven results
    • Experience working with various financial institutions
    • Low fee covers contact and collection for any type of loan
  • Vehicle Storage
    • Safe, insured vehicle storage
  • Auction Delivery
    • Insured, safe vehicle transportation to major auctions on a daily basis
    • Repossessed and off-lease portfolio auction transportation
    • Fast and efficient turnaround times
  • Discreet Investigations
    • Driver’s license and vehicle registration searches
    • Surveillance and area grid patrols done day and night
    • Criminal record searches
    • Additional services available
  • Consistent Account Updates emailed directly to your account representatives
    • Online access to real-time status reports on all assignments
    • View vehicle photos and condition reports
    • Ability to send electronic assignments and requests to The IFA Group account representatives